# Create a web display in the browser

By the end of this page, an existing computer, tablet, or smart TV shows your content — without a device of its own, through a browser alone.

> **Type:** guide
> **For:** anyone who wants to play content on an existing panel without ordering a device
> **Prerequisite:** Owner or Manager role, the enabled connection type **Web browser**, and a free booked seat. A web display takes one like any other.
> **Where in the portal:** **Displays** › **Pair display** › **Web browser**

## Two paths, the same result

The first path starts at the target device: You open the **display address** there, the display software starts and shows a six-character code, which you redeem in the portal. The second starts in the portal: You create the display there and get a one-time **connect address**, which you open on the target device.

With the second path, the display appears **immediately** in your fleet — with a name, a location, and an occupied seat, and the status **Not connected**. It shows something only after someone has opened the address. The address is valid once and for 24 hours.

Take the first path when the target device has a keyboard, and the second for anything you cannot type on, such as the TV in the clubhouse.

## Steps

### Via the display address

1. Open **Displays** › **Pair display** and choose the connection type **Web browser**.
2. The **Prepare** step is called **Open the display address**. Carry the address over to the target device with **Copy address**, or scan the **QR code of the display address** there. **Open address** applies to the computer you are sitting at: “Opens in a tab of its own — this browser then becomes the display itself.”
3. Open the address on the target device. The display software shows a six-character code. Current Chromium-based browsers are supported, that is Chrome and Edge.
4. Type the code in the **Enter code** step and click **Pair**.
5. In the **Set up** step, assign a name, a program, and the placement, or choose **Set up later**.

![The Prepare step of the connection type Web browser: the field with the display address (1), the Copy address button (2), the QR code of the display address (3), and the note on the supported browsers (4)](/docs/displays/bilder/b7d317b6-web-display-address.png)

*1 Display address · 2 Copy address · 3 QR code of the address · 4 Note on the supported browsers*

### Via the connect address

1. In the **Enter code** step, choose the alternative **Create a display in a browser instead**.
2. Under **Name (optional)**, enter what the display should be called, and under **Location (optional)**, choose the place where it is installed. Click **Create web display**.
3. The display is in your fleet from this click on. Bring the address to the target device: **Copy address**, or scan the **QR code of the connect address** there — “Scan the code with the target device.”
4. Open the address on the target device. The panel then shows exactly this display. In the portal, it changes from **Not connected** to **Online**.

![The expanded side path Create a display in a browser instead in the Enter code step (1) with the Name (optional) field (2) and the Create web display button (3)](/docs/displays/bilder/dcba541f-web-display-connection-link.png)

*1 Side path Create a display in a browser instead · 2 Name (optional) field · 3 Create web display*

## What a web display cannot do

Behind the display is a browser tab and no machine. The **What a web display cannot do** card collects the consequences: no system updates, no control over the panel, no restart, no video in hardware, and **one display per browser**. In remote maintenance, **Refresh content** and **Identify** remain. A **Screenshot** only comes with the display extension, because a browser cannot capture its own picture. In the background, the tab shows nothing — leave it in full screen.

A display’s credentials are stored in its browser. Opened in a different browser, it does not show the same display but a new one with its own pairing code.

## Check the result

- The display is in the fleet, and the panel on site shows your content instead of the code.
- The display record contains the **Display address** card: “If the panel is being set up again or the tab was closed, open it there.”
- If the display should move to a different browser, choose the **Create a new address** button in the **Connection and lifecycle** card. It is valid for two hours and exactly once, and a new one invalidates the previous one. Name, location, program, and history stay, and no second seat is taken.
- If you no longer need the display, **Delete web display** in the same card clears it away together with its browser access and frees the booked seat again. The device in the browser leaves your organization in the process. To take a display with a device of its own out of the fleet, use [Remove a display](/docs/displays/remove-display).

## If something goes wrong

| Symptom | Meaning | Solution |
|---|---|---|
| **Web displays are not enabled for your contract.** | The connection type **Web browser** is locked. | Book it as an add-on — or pair through a device of your own, see [Pair a display](/docs/displays/pair-display). |
| Other content appears instead of a code | This browser is already a display. | Use a second browser or a second browser profile. |
| **The address could not be issued.** | The connect address could not be created at this moment. | Try again. The path via the display address stays open regardless. |
| **Every booked display is paired.** | A web display takes a seat from the moment it is created, not only when it is connected. | Book another seat or delete a display that is no longer needed. |
| The display stays at **Not connected** | The address has not been opened on the target device yet. | Take the address there and open it. If it has expired, get a fresh one with **Create a new address**. |
| The panel shows a pairing code again | The browser has lost its storage. | Bring the same display back with **Create a new address** instead of pairing anew. |
| The **Screenshot** button is missing | Without the display extension, the browser does not report the capability. The same applies to an outdated extension and to one whose settings do not allow screenshots. | Set up the current version of the extension in this browser, turn on **Allow screenshots** in its settings, and reload the display page once. The button then appears. |

## Related

- [Web display: a display in the browser](/docs/devices/web-display): what the target device must bring along.
- [Pair a display](/docs/displays/pair-display): the path via a device of your own.
- [Remote maintenance: send commands to a display](/docs/displays/remote-maintenance): which commands a browser display accepts.
