# Your first display in 15 minutes

At the end, a display on your premises shows your own content. The path: upload a media item, create a scene, publish it, create a program, pair the display, and assign the program. Each step is shown here in brief, with a pointer to the detailed guide.

> **Type:** guide
> **For:** anyone putting something on a display for the first time, whether in a shop, workshop, medical practice, or club
> **Prerequisite:** an account with editing permissions, a connected panel with a player or a browser, an image file
> **Where in the portal:** **Media**, **Scenes**, **Programs**, **Displays**

## Steps

### 1. Upload a media item

Under **Media**, drag your image or video onto the **Drag files here** area, or click **Upload** and then **Choose files**. The portal uploads large files in parts on its own, and the header shows the progress. More in [Upload media](/docs/content/upload-media).

### 2. Create a scene

Under **Scenes**, click **Create scene**, enter a name under **Scene name**, and confirm with **Create scene**. The scene opens in the editor: Choose a layout template, drag widgets into the fields, and insert your media item. Everything you do here stays a **Draft** at first. More in [Create a scene](/docs/content/create-scene).

### 3. Publish the scene

A draft plays on no display. Only **Publish** in the editor freezes the current state as a playable version. Under **Release notes (optional)**, you can leave a note, and you confirm with **Publish**. More in [Save and publish](/docs/content/save-and-publish).

### 4. Create a program

Under **Programs**, **Create program** creates a program right away and opens the editor. There, set the **Base program**, which is what normally runs. For a single piece of content, your scene is enough. You only need a playlist once several pieces of content should alternate. More in [Create a program](/docs/programs/create-program).

### 5. Pair the display

A freshly switched-on device shows a six-character code on the display. In the portal, click the **Pair display** button under **Displays** and follow the wizard through **Connection** and **Prepare** to **Enter code**. After that, **Check-in** and **Set up** follow. Under **Pairing code**, enter what the display shows, and click **Pair**. More in [Pair a display](/docs/displays/pair-display).

![The “Add a display” dialog in the first step, Connection: on the left the step bar, on the right the choice “Own device” for a player on the HDMI connector (1), “Web browser” for a computer, tablet, or smart TV (2), and below it the state of the booked displays (3)](/docs/getting-started/bilder/d25ad771-pairing-connection-type.png)

![The “Add a display” dialog in the Enter code step: on the left the step bar with Connection, Prepare, Enter code, Check-in, and Set up (1), on the right the six fields for the pairing code (2), and below them the “Booked displays” row with the free seats (3)](/docs/getting-started/bilder/0de8d5b7-enter-pairing-code.png)

### 6. Assign the program

In the last step, **Set up**, enter a **Display name**, choose your program under **Program**, and set the **Orientation**. **Done** finishes the setup. If you chose **Skip**, catch up later with **Assign program** on the display page. Without an assignment, the display stays idle. More in [Assign a program](/docs/displays/assign-program).

![The Displays page after pairing: the “Pair display” button at the top right (1), below it the search, status, tag, and sort selection with the choice of view (2), and the tiles of the paired displays, at the right one that is currently playing its playlist (3)](/docs/getting-started/bilder/b2f174c5-displays-list.png)

*After pairing, the display appears under **Displays**, with its status and a picture of its content.*

## Check the result

On the **Dashboard**, the **Your displays, live** area shows your display as **online**, and below it **Now: “Your scene name”**. If it says **No program — assign one now**, the assignment from step 6 is missing. The display on site shows your scene in full screen as soon as it has loaded the new state.

![The stage “Your displays, live” with one tile per display: the line “No connection — check the display” under the name (1), in the preview area the strip “Offline · last seen … · Open diagnosis” (2), and the area “No picture available” of a tile without a preview image (3). At the bottom right, “+1 more display” leads to the fleet](/docs/getting-started/bilder/6708d5d5-dashboard-stage.png)

## If something goes wrong

| Symptom | Meaning | Solution |
|---|---|---|
| The display only shows a placeholder | Nothing is assigned to the display. | Assign a program (step 6). |
| The display shows an old version | Your latest state is still a draft. | **Publish** the scene again (step 3). |
| The display shows **offline** | The device has no network or is not paired yet. | Check the network at the device and finish pairing (step 5). |
| A button is grayed out | You lack the permission for it. | Read the tooltip. A person with the **Owner** role can grant it. |
| “We do not know this code. Check the six characters on the display.” | Mistyped, or the code has changed in the meantime. | Use the code currently shown. |
| “The code has expired — please enter the one currently displayed.” | Codes rotate regularly. | Read it from the display again. |

## Related

- [Pair a display](/docs/displays/pair-display) — every connection type in full.
- [Save and publish](/docs/content/save-and-publish) — draft and version in detail.
- [Assign a program](/docs/displays/assign-program) — what runs where, and how to change it later.
