# My account: profile, time zone, theme, and language

After this page, your display name, sign-in address, and time zone are up to date, and the portal uses the theme and language you prefer to work with.

> **Type:** guide
> **For:** every person with an account in the portal
> **Prerequisite:** no particular role, since the details belong to your own account
> **Where in the portal:** **Settings › My account › Profile** and **Settings › My account › Appearance**

The settings are split into two tabs: **My account** for everything that concerns only you, and **Organization** for the shared details.

## Steps

### Update your profile

1. Open **Settings › My account › Profile**. The **Your details** card shows three fields.
2. **Display name**: This is how you appear in the team and in the change log.
3. **Email**: Your sign-in address. The hint under the field says so: “After a change we send a confirmation to the new address.”
4. **Time zone**: It “determines the time in which appointments and logs are shown to you.” Type “Berlin” into **Search time zone …** and choose the match.
5. Click **Save**. As long as you have not changed anything, the button stays disabled (“Nothing to save”).

If you changed the address, the box **Confirm your new address** appears above the form. Until you open the link, the previous address applies.

Below it is the **Role in this organization** card with your role and **Member since**. **Open team** opens the member list. You do not change the role here.

![The Profile page under My account with the display name (1), the email address with the confirmation hint (2), the searchable time zone (3), the Save button (4), and the Role in this organization card (5)](/docs/organization/bilder/e2b5a7a7-profile-form.png)

### Choose theme and language

1. Open **Settings › My account › Appearance**.
2. Under **Theme**, choose one of the four options. The table further down says what each one is suited for.
3. Under **Display language**, choose **German** or **English**. The hint reads: “Applies to this portal and to the emails we send you.”

Your browser remembers the theme. The language moves into your account and therefore also applies on another device. As a shortcut, the header has a switch **Choose appearance** and a language switch (**Deutsch**). They set the same choice.

## Options

### The four themes

| Theme | What for |
|---|---|
| **System** | Follows the setting of your operating system: light during the day, dark in the evening, if your device does that. |
| **Light** | The calm default: light surfaces, fine dividing lines. |
| **Crisp** | The same light look, but more distinct: visible edges, richer color, a clearly separated background. For bright environments, large monitors, and anyone for whom fine gray gradations are not enough. |
| **Dark** | Dark surfaces, pleasant in dimmed rooms and in the evening. |

### Tabs, search, and the badges on a row

Each tab has its own note: “Applies to you only.” and “Applies to your whole organization.” The **Organization** tab shows only the areas you may read. The field **Search settings** also finds individual settings across both tabs, such as **Time zone** or **Second factor**.

A badge can appear on the right of a row. **From Pro**, **From Premium**, and **Not included** mean: The area belongs to a larger package. **Switched off** means that we have switched the function off, and **Not in your agreement** means that it is not part of your agreement. In both cases, support helps, not billing. You recognize an area you may only view by the note **Read-only.**

![The settings with the My account tab (1) and the Organization tab (2), the Search settings field (3), and the list of areas below it](/docs/organization/bilder/070cc47b-settings-tabs.png)

## Check the result

- After saving, “Profile saved.” appears. The new display name immediately appears in the user menu and in the member list under **Team**.
- After an address change, an email arrives at the new address. It applies to signing in only after you click the link.
- In the appearance settings, “Appearance saved.” appears. Theme and language take effect immediately.

## If something goes wrong

| Symptom | Meaning | Solution |
|---|---|---|
| The dialog **Unsaved changes** appears when you leave | You changed details but did not save them. | Choose **Stay** and click **Save**, or abandon the change with **Discard**. |
| Signing in with the new address fails | The confirmation link has not been opened yet. | Sign in with the previous address and open the link from the email. Check the spam folder as well. |
| “The profile could not be saved.” | The change did not arrive, for example because of a connection problem. | Reload the page and save again. |
| Your display name cannot be changed | Your account lacks the permission **Edit members**. | Ask an Owner to adjust the name under **Team**. |
| You want to change the name of the organization | That is not an account setting. | Change it under **Settings › Organization › Company details**, see [Master data of the organization](/docs/organization/master-data). |

## Related

- [Change or reset your password](/docs/organization/password)
- [Master data of the organization](/docs/organization/master-data)
- [Find your way around the portal](/docs/getting-started/portal-navigation)