Getting started

Updated: 10/25/2026

On this page

Understand 5 pages

Five pages without click instructions. They explain the words and the rules you will meet at every later point.

What is Szenera, and what do you need for it?Portal, platform, and the display on site: who does what, what you bring (email, display, player or browser, network), and when what appears.
Key terms: display, device, scene, program, and moreThe vocabulary of the handbook in one table, so that display, device, panel, player, video wall, and booked seat mean the same thing everywhere.
How does content get from the portal to a display?Media item, scene, playlist, program, display: the chain from upload to picture, which parts are mandatory, and where you find each link in the portal.
How does a display decide what is playing?Override before program entry before base program: the fixed order by which a display finds its content, and the placeholder when nothing is assigned.
What happens when the network goes down?Why a display without internet keeps playing, what Online, Delayed, and Offline actually mean, and when the “last known content” notice appears.

The path from first access to a running display, in the order you walk it.

Register an organizationThe five-step wizard from the email address to “Create organization”: confirmation code, password rule, and the special paths of joining and company account.
Sign in: password, sign-in link, company accountAll sign-in paths of the portal, confirmation code and choice of organization, accepting an invitation, and what the messages on the sign-in page mean.
Your first display in 15 minutesUpload a media item, build a scene, publish, create a program, pair a display, assign the program: the shortest path to the first picture on the wall.
The “Finish setup” cardThe seven steps on the dashboard, where each one leads, why some are missing, and how to skip steps.
Find your way around the portalThe seventeen areas of the sidebar, header, command palette, Help menu and tour, the phone bar, and how the settings are organized.

When the first picture is running: read the home page, understand the contract, tackle the next tasks, and look things up when something goes wrong.

Read the dashboardStatus report, live stage, figures of the week, availability against planned time for the last seven days, most played, contract card, quick actions, and notices.
After your first displayWhat comes next: invite a team, more displays, programs with times, apps, brand, payment method, analytics, with the path and the page for each task.
Packages, trial, and booked seatsStarter, Pro, Premium, and Enterprise compared, the 30-day trial with prepayment and trial end, and how you recognize a package limit in the portal.
When getting started goes wrongNo code email, no code on the display, code rejected, placeholder instead of content, old version, gray display, grayed-out button: the first day.

Found what you needed? Then carry on in the portal — or set up an organization first.