Register an organization
The five-step wizard from the email address to “Create organization”: confirmation code, password rule, and the special paths of joining and company account.
4 minute readGetting startedUpdated: 10/25/2026
Before you start
- For
- the first person at a business that does not exist on Szenera yet, such as a medical practice, restaurant, workshop, or club
- Prerequisite
- a business email address you can access. No organization code, no invitation, no payment details
- Where in the portal
- Sign-in page › No account yet? Register an organization
When you finish, your organization has its own portal, you are its first responsible person, and the contract is in its trial. You need nothing more than a business email address.
You only need this step if your organization does not exist on Szenera yet. If you were invited, or the operator has already created your organization, read Sign in instead.
Steps
At the top, you see where you are, such as Step 1 of 5 · Email address. The five stations are Email address, Confirmation code, Your access, Organization, and Summary.
- Register an organization: Under Email, enter the address of your organization, then click Request code. From the domain, Szenera can tell whether an organization already exists there (see below).
- Confirm your address: The Confirmation code arrives by email. It has eight characters made up of digits and capital letters and is valid for 30 minutes. Type or paste it into the eight fields, then click Confirm. The button in the email opens this page with the code already filled in. Send a new code is disabled for one minute.
- Your access: Enter a Display name and a Password (min. 12 characters). The Password strength runs from “Too short — at least 12 characters.” to “Very good.”
- Your organization: Enter the Organization name, Street and number, Postal code, City, if needed State or region (optional), and Country (a two-letter code such as
DE), plus Language and Time zone. You do not enter an organization code. It is derived from the name. The details appear later in the settings and on invoices. - Everything correct?: Review the summary and select I agree to the terms of use and the privacy policy. Then click Create organization. Without the checkmark, the button stays disabled.
Options
Two special paths
What happens next depends on the domain of your address, and only after the confirmation code.
If it already belongs to an organization, the wizard leads to Request to join (“An organization already exists for your email domain.”, step 3 of 3). If several organizations match, select one first. Enter a Display name and optionally a Message (optional), then click Request to join. After that, the page shows Your request is on its way: The organization’s administrators decide on the join. If they accept, a normal invitation arrives by email. A rejection is not reported.
If it uses company-account sign-in, Sign in with your company account appears (“There is no registration path for this address.”) with the button Sign in with your company account. Your organization manages access through its provider: You sign in instead of registering.
If the operator does not offer self-registration, the page Get to know Szenera appears instead of the wizard. Existing access is not affected.
Check the result
In one go, the organization, your account as Owner, and a contract in the 30-day trial are created: one display in the Pro package, free of charge, with no payment method. You are already signed in and see the Dashboard with the Finish setup card. Under Billing, the contract shows as Trial. Each additional display is charged from the moment you book it.
If something goes wrong
| Symptom | Meaning | Solution |
|---|---|---|
| No email with the code | The portal always confirms the send, even for a mistyped address, a disposable address, or a domain that accepts no mail. | Check the address and click Send a new code. Otherwise, use a different business address. |
| “This code is invalid, expired or already used.” | The 30 minutes are over, or a character is wrong. | Click Send a new code. The previous one expires. |
| “Your confirmation has expired. Please confirm your address again.” | Too much time passed between the code and the final step. | Start again. |
| After a reload, the wizard is back at Your access | Your password is deliberately not cached. | Enter the display name and password again. The rest is kept. |
| “Your email domain has since been bound to a company-account sign-in.” | Your organization has since set up company sign-in. | Get in through Sign in with company account, see Sign in. |
| “An organization now exists for your email domain.” | Someone from your domain was faster. | Click Start again. The path leads to a join request. |
Related
- Sign in: password, sign-in link, company account — every way in from the second time on.
- Invite members — bring in your colleagues.
- Packages, trial, and booked seats — what the trial includes.
Found what you needed? Then carry on in the portal — or set up an organization first.
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