Programs

Updated: 10/25/2026

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Understand 3 pages

Three pages that are worth reading before your first plan: what a playlist does, how a program is built, and who wins when entries overlap.

What is a playlist, and when do I not need one?You have several pieces of content and wonder whether you need a playlist for them or whether the content can go straight onto the display.
What is a program, and what does the base program do?You are planning times for the first time and want to know how the base program and program entries work together.
Which program entry wins when entries overlap?Two program entries apply at the same time, and you want to know beforehand which one wins on the display.

A playlist strings scenes and media into a loop. It is created in Playlists, maintained by hand or from a source that fills itself.

Create a playlistSeveral scenes and media should run one after another, and the first playlist has to be created.
Sequence, duration, transitions, and test runThe order is not right yet, an image is shown too briefly, or you want to watch the run-through before saving.
Automatic playlists from a folder, tags, or OneDriveA rotation should maintain itself: whatever is in the folder or carries a tag runs along on its own.
Manage playlistsThe collection is getting hard to keep track of, or the portal will not let you delete a playlist.

A program says what runs when: the base program for the normal case, program entries for the exceptions. Where it runs, you decide at the display.

Create a program and choose the base programA display should run according to a plan, and the first program with its content for the normal case has to be created.
Create, edit, pause, or delete a program entrySomething other than usual should run at certain times, or an exception has to be changed or paused.
Day windows, midnight, and time zonesA window runs past midnight, applies all day, or your locations are in different time zones.
Read the weekly planYou are looking at the weekly plan and want to know what the colors, the faded area, and the red line mean.
Schedule time off airThe display should stay empty at certain times without anyone switching off the device.
Manage programs: rename, delete, check assignmentsYou maintain several programs side by side and want to rename, tidy up, or see where a program runs.

For when the plan does not fit right now or works out differently than expected.

Show something else now (override)Something should appear on a display right away, without you rebuilding the weekly plan.
When a display does not play what the plan saysThe display plays something other than planned, a program entry does not take effect, or a message blocks saving.

Found what you needed? Then carry on in the portal — or set up an organization first.